We at Sanivari.com strive to ensure your satisfaction with every purchase. However, we understand that there may be instances where you need to return a product.

Please read our return policy carefully to ensure a smooth and hassle-free experience.

• To be eligible for a return, the item must be unused, in the same condition that you received it and in its original packaging.
• Items that have been used, damaged or altered after receipt are not eligible for a standard return. For items received damaged or defective, please see the section below.
• Certain products, such as perishable goods, personalized items and hygiene products, may not be eligible for return due to health and safety reasons.

If you wish to return an item, please contact our customer service team within 3 days of receiving the product.

• Email us at info@sanivari.com or call +91 9228232346.
• Please provide your order number and a detailed reason for the return when contacting us.

• Once your return request is approved, we will provide you with a return shipping address.
• Please securely package the item and ship it back within 3 days of receiving the return authorization.
• You will be responsible for covering the return shipping costs unless the return is due to our error or a defective product.

• Upon receiving the returned item and verifying its condition, we will initiate the refund process.
• Refunds will be issued to the original payment method used for the purchase.
• Please allow 7 days after refund initiation for the refund to reflect in your account, depending on your payment provider.

If you received a defective or damaged item, we will gladly exchange it for a new one.

Exchanges are subject to product availability. If the item is out of stock, a refund will be issued instead.

• Clearance or sale items may not be eligible for return unless they are defective or damaged.
• Returns of software or downloadable products are subject to the terms specified in the product description.

If you receive a damaged, defective or incorrect item, please contact us immediately to arrange for a replacement or refund.

Include your order number and a description of the issue so our team can assist you.

If you have any questions or concerns regarding our return policy, please contact our customer service team.