Return Policy

As on: 27-03-2024
We at Sanivari.com strive to ensure your satisfaction with every purchase you make from us. However, we understand that there may be instances where you may need to return a product. Please read our return policy carefully to ensure a smooth and hassle-free experience.

1. Eligibility for Returns:

• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Items that have been used, damaged, or altered in any way are not eligible for return.
• Certain products such as perishable goods, personalized items, and hygiene products may not be eligible for return due to health and safety reasons.

2. Initiation of Return:

• If you wish to return an item, please contact our customer service team within 3 days of receiving the product.
• You can reach out to us via email at info@sanivari.com or by phone at +919228232346.
• Please provide your order number and a detailed reason for the return when contacting us.

3. Return Process:

• Once your return request is approved, we will provide you with a return shipping address.
• Please securely package the item and ship it back to us within [number of days] days of receiving the return authorization.
• You will be responsible for covering the shipping costs for returning the item unless the return is due to our error or a defective product.

4. Refunds:

• Upon receiving the returned item and verifying its condition, we will initiate the refund process.
• Refunds will be issued to the original payment method used for the purchase.
• Please allow 7 days for the refund to reflect in your account, depending on your payment provider.

5. Exchanges:

• If you received a defective or damaged item, we will gladly exchange it for a new one.
• Exchanges are subject to product availability. If the item is out of stock, a refund will be issued instead.

6. Exceptions:

• Clearance or sale items may not be eligible for return unless they are defective or damaged.
• Returns of electronic items such as software or downloadable products are subject to the terms specified in the product description.

7. Damaged or Incorrect Items:

• If you receive a damaged, defective, or incorrect item, please contact us immediately to arrange for a replacement or refund.

8. Contact Us:

• If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team.

Customer Service Email: manojgohil0902@gmail.com

Customer Service Phone Number: +919228232346

Note: This return policy is subject to change without prior notice. Please refer to the most recent version of our return policy on our website for updates.